Why integrate Pipedrive with Gmail and Outlook ?

Integrating Pipedrive with your email platform enhances productivity by synchronizing your CRM with your inbox and calendar. This allows you to:

  • Track Contacts Efficiently: Identify whether an email contact is already in your Pipedrive database.
  • Manage Tasks: Access and update your tasks directly from your email.
  • Create Deals Seamlessly: Initiate and track deals from your inbox.

Let’s break down the integration process for Gmail and Outlook, step-by-step.


Setting Up Pipedrive Integration with Gmail

Pipedrive for Gmail is straightforward to set up:

  1. Navigate to the Marketplace:
    • Open your Pipedrive account, go to Tools and Apps, and select Marketplace.
    • Search for “Pipedrive for Gmail” and click Install.
  2. Authenticate Your Account:
    • Log in with your Gmail credentials. If you manage multiple accounts, choose the one you wish to integrate.
  3. Access the Integration Sidebar:
    • Once integrated, a sidebar appears in Gmail. This sidebar displays your tasks, calendar events, and related CRM data.
  4. Key Features in Gmail Integration:
    • View daily tasks and scheduled emails.
    • Match email addresses to existing Pipedrive contacts.
    • Create new contacts or deals directly from emails.

Exploring Pipedrive Integration with Outlook

For Outlook users, Pipedrive offers two integration options: Pipedrive for Outlook and Pipelook. Both solutions bring robust features, though they vary slightly in functionality.

Pipedrive for Outlook

  1. Setup Process:
    • Similar to Gmail, go to the Marketplace and install Pipedrive for Outlook.
    • Authenticate your Outlook account to enable the integration.
  2. Features:
    • Sync tasks and deals with your Outlook inbox.
    • Create and manage deals directly from emails.
    • Access contact details and activity history.
  3. Unique Advantages:
    • Tracks the source of deals created via the integration.
    • Offers detailed analytics for deal performance.

Pipelook

  1. Setup Process:
    • Install Pipelook from its official website or the Pipedrive Marketplace.
    • Authenticate your account and follow the guided setup.
  2. Features:
    • Allows activity creation linked to emails.
    • Displays contact information, activities, and notes directly within Outlook.
  3. Differences from Pipedrive for Outlook:
    • Pipelook emphasizes direct access to Pipedrive data without switching platforms.
    • Offers a simpler user interface tailored for non-admin users.

Comparing Gmail and Outlook Integrations

FeatureGmail IntegrationOutlook Integration (Pipedrive & Pipelook)
Task Synchronization✅ Yes✅ Yes
Deal Creation✅ Yes✅ Yes
Contact Matching✅ Yes✅ Yes
Analytics Integration❌ Limited✅ Advanced
Ease of Use⭐⭐⭐⭐⭐⭐⭐⭐⭐ (Pipelook), ⭐⭐⭐ (Pipedrive for Outlook)

Which Integration Should You Choose?

  • For Gmail Users: Pipedrive for Gmail is a no-brainer. Its intuitive design and deep integration with Google Workspace make it ideal for Google users.
  • For Outlook Users: Both Pipedrive for Outlook and Pipelook offer excellent functionality. Choose based on your preference for user interface and specific features like analytics or activity tracking.

Final Thoughts

Integrating Pipedrive with your email platform transforms how you manage your sales pipeline. Whether you use Gmail or Outlook, these integrations save time, streamline communication, and improve productivity. Ready to take your CRM to the next level ? Start integrating today!